The signing is on Friday. The call came in on Tuesday night.
Contract calls come in two kinds. One owner needs a deal reviewed before it is signed. Another just learned the other side will not pay. LegalCRM is set up to reply within a minute in English or Spanish, record the key date and the other party, and book the right attorney.
Two different clocks land in one inbox
A review request with a signing date this week looks like any other email. If it waits a day, the owner may sign without counsel, or call a firm that answered first.
Breach calls have a different problem. The caller wants to tell the whole story. The firm needs the other party's name first, so it can check conflicts before it hears the details.
What contract callers ask, and what LegalCRM does
Drafting a contract
“Can you write a contract for my business?”
Records the type of agreement, the parties, the rough value, and when it must be signed. Books the drafting attorney.
Review before signing
“Can a lawyer look at this before I sign?”
Asks for the signing date first and flags it for attorney review. Then texts the firm's secure upload link, so the document never goes into a chat.
Negotiation help
“Can you help me negotiate this deal?”
Takes the names of everyone across the table first, so the firm can clear conflicts. Then records what is being negotiated and the deadline.
Breach of contract
“They did not pay what the contract says. Can I sue?”
Records the other party, the breach date, the amount at stake, and whether the deal was written or verbal. Books the attorney who handles disputes.
Templates and vendor agreements
“I need standard contracts for my customers.”
Records how many agreements, the industry, and who they are for, such as customers, vendors, or contractors. Books a scoping call.
Contract calls that go to an attorney first
A signing in the next few days, a notice of default with a deadline, or a deal partner threatening to walk away is flagged as urgent. These calls escalate to a human path your firm defines, such as the attorney on call. The caller is told when to expect a call back. On Practice and Group, the rules are configured and tested before the AI voice agent takes a live call.
No reading of the contract
LegalCRM never tells a caller what a clause means or whether to sign. That is legal advice, and it waits for the attorney.
Other side named first
The other party goes on the record before any details, so your team can run conflicts. Florida Bar Rule 4-1.18 can create duties to a prospective client even if you decline the matter.
Dates recorded, not judged
In Florida, a claim on a written contract generally must be brought within five years (Fla. Stat. § 95.11(2)(b)). LegalCRM records the breach date and flags it for attorney review. It never tells a caller whether a claim is too late.
Documents sent securely
Drafts carry prices and terms. LegalCRM texts your firm's secure upload link instead of asking for the file in a chat window.
In the language they wrote in
Many South Florida deals have one side that reads English and one side that thinks in Spanish. An owner who is unsure about a contract wants to explain the worry in their own words. When the reply, the upload link, and the reminders arrive in Spanish, the owner can say what is wrong, and the attorney starts with clearer facts.
Pipeline stages we ship for this practice
Not a law firm, and never legal advice
LegalCRM.pro is an intake and follow-up system, not a law firm. It does not give legal advice, and the attorney-client relationship stays with your firm.
On Practice and Group, Aday Interactive writes every message in both languages to fit the Florida Bar's advertising rules (Chapter 4-7) and the ABA Model Rules, and your attorney approves each one before anything sends. The messages answer people who contacted your firm first. They are not a tool for reaching out to strangers.
Rather have it set up and run for you? Aday Interactive does that for firms in this practice.
See the done-for-you build → Compliance detail →Related practice areas
Business law
Formations, deals, and partner disputes, sorted by size and timeline before a partner picks up the phone.
Civil litigation
Every party captured before the story, and served lawsuits flagged for same-day review.
Real estate law
Intake for closings, title problems, leases, evictions, and HOA disputes, sorted to the right attorney.
Questions we get on this call
No. That depends on the document, the facts, and Florida law, and only your attorney can judge it. LegalCRM records the parties, the value, and the dates, and books the consult.
Your firm sets the rule, and LegalCRM follows it. It asks for the signing date first. If your firm treats next-day signings as urgent, the call escalates to the path you define, and the caller gets your secure upload link.
That is a question for your attorney. Some agreements must be in writing under Florida's statute of frauds (Fla. Stat. § 725.01). LegalCRM notes whether the deal was written or verbal and leaves the answer to the attorney.
No. It handles intake and follow-up, from first contact to signed retainer. It does not store, review, or track the dates in your clients' contracts.
Catch the review before the signing.
Book a 30-minute demo to see how contract calls would be sorted by date and booked at your firm.
Book a demo